Privacy Policy Overview

This policy outlines how we handle personal data collected through our services.

Policy guidance

This introductory summary is provided to help readers navigate the sections that follow.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

[email protected]

Phone

+44 20 8842 4271

Address

4 The Priory Queensway, Birmingham, B4 7LX

General inquiries

Contact Page

Data Collection

We may collect personal data such as contact details, usage data, and preferences to enhance user experience and service functionality.

The categories of data collected depend on how users interact with our services.

Data Sources

We collect data from forms completed by users, account registrations, and automated systems during service usage.

Data is received directly from users or generated through service interactions.

Types of Cookies

We use essential cookies for functionality, performance cookies for analytics, and advertising cookies for targeted marketing.

Cookies vary by purpose and may be session-based or persistent.

Cookie Management

Cookies can be managed through browser settings, allowing users to control their data preferences.

Users may adjust cookie preferences through browser settings at any time.

User Rights

Users have rights regarding their personal data, including access, correction, and deletion.

Rights may be subject to legal limitations in certain circumstances.

Requests

Rights Requests

Requests for exercising rights can be submitted through designated channels, and we will respond accordingly.

We respond to verified rights requests within the timeframe required by law.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy.

Retention periods are reviewed periodically and data is deleted when no longer necessary.

Policy Updates

We will notify users of significant updates to this policy via email or through our website.

Material changes to this policy are communicated through appropriate channels.

Purposes of Data Processing

We process personal data to provide services, improve user experience, and comply with legal obligations.

Processing is limited to the purposes described in this policy.

Data Sharing Partners

We share data with service providers who assist in our operations, under strict confidentiality agreements.

Third parties receiving data are bound by confidentiality obligations.

Legal Disclosures

We may share personal data with law enforcement or regulatory bodies when legally obligated.

Disclosure to authorities occurs only when required by applicable law.